FAQs
Signing Up at Nuriche
Q: When I enroll as a Nuriche™ Independent Business Owner (IBO), why do you need my Social Security or Business Tax ID number?
A: As a network marketing company that pays sales commissions, we are required by law to have either a Social Security or Business Tax ID number on file for tax and social security validation purposes. We are required to report any IBO commissions to the Internal Revenue Service.
Purchasing Nuriche Product
Q: What is an AutoOrder?
A: AutoOrder is a convenient and effortless way to ensure that your favorite Nuriche products are automatically delivered to you each and every month. AutoOrder is available for both Independent Business Owners (IBO’s) and retail customers. When you select AutoOrder, your order is processed automatically every month using the method of payment you designate when you enroll.
Q: How can I purchase Nuriche Products?
A: Nuriche products are sold through our Independent Business Owners (IBO’s). In order to purchase a product, contact the person who referred you to this site.
Q: Can I purchase Nuriche Products without being an Independent Business Owner?
A: Nuriche Products may be purchased either through an Independent Business Owner or through the Nuriche retail program. To purchase Nuriche products retail, visit the Product section of the corporate website at www.nuriche.com or call our Customer Service at 1-877-209-1512.
Q: How soon can I expect to receive delivery once I place an order?
A: Nuriche ships orders within 24-48 hours of receipt, and most products should be delivered to your door within 5-7 business days.
Nuriche Products
Q: Are LiVE and ReVIVE considered to be raw foods?
A: Yes. Because of the drying technology used to process many of our ingredients, our whole food powders still have their native enzymes intact. As a result, LiVE and ReVIVE are the next best thing to consuming fresh fruits and vegetables.
Q: How do I access the ingredients list for each specific product on your website?
A: Detailed ingredient information can be found in “Supplement Facts” section on each specific product label and on the Nuriche website next to each products description.
Q: Why isn’t there a quantitative analysis of the ingredients or the vitamins, minerals, etc., in their exact amounts listed on the whole food labels?
A: Nuriche LiVE and ReVIVE are broad spectrum whole foods. Nuriche does not add any synthetic or isolated ingredients to our whole food products. Because the ingredients are in their raw, natural state, the nutritional content of each plant will vary slightly from batch to batch, from field to field and from season to season. Our product focus is on the natural components in balance.
Q: Are the farms in Utah where Nuriche grasses are sourced Certified Organic?
A: Yes they are. All farms, processing, and manufacturing are State Certified Organic. Certified Organic ingredients are noted by an asterisk (*) on the ingredient panel of the label of our products.
Q: How can LiVE and ReVIVE remain stable and not lose its nutritional content without the use of preservatives?
A: The InstaFresh™ drying process ensures that the enzyme activity of the whole food and juice powder concentrates found in Nuriche Products has been halted. The lack of enzyme activity is what preserves the nutritional integrity of the whole food powders. These enzymes are reactivated by the water that you add in your home. In the meantime, these wholesome ingredients are then blended, packaged, sealed tight and labeled at our own facilities and shipped directly to you!
Q: How long is the shelf life for Nuriche Products?
A: The standard shelf life of Nuriche Products unopened is 2 years, although they are shelf stable beyond that. Each bottle is marked with an expiration date and batch number.
Q: How long is the product stored before it is shipped to Independent Business Owners?
A: The rapidly growing demand for Nuriche products means that our product never sits for long before it is on the way to our customers. Finished product is usually shipped within a month.
Q Should LiVE be stored in the refrigerator after opened?
A: Yes. The two biggest factors in degrading LiVE before consumption are heat and moisture. For this reason, we suggest that LiVE be stored in a cool, dry place, out of direct sunlight. Clumping can occur if the product has been exposed to heat causing the natural sugars and pectins to become sticky. The product is still very sound and simply needs to be broken up to restore it to a powder-like consistency.
Q: Can any of the products be prepared as a hot drink?
A: It is not recommended, as heat can destroy the natural nutritional value and enzyme activity benefits.
Q: Why are there variations in LiVE from one order to the next?
A: Typically, we expect to see small variations in color and taste from one lot number to another. LiVE contains natural products such as fruits and vegetables that vary by crop, growing season and time of harvest. The thing to remember is that you are getting a broad cross section of whole food nutrients and not just a single source from one plant.
Q: What are the small particles that I notice when drinking Nuriche LiVE?
A: All Nuriche products are created using fresh, live produce. The minute particles are bits of the active botanical ingredients of the product, much like pieces of pulp in some orange juices.
Q: Do any Nuriche products contain soy?
A: No
Q: Where do the enzymes In Nuriche products come from?
A: The enzymes in Nuriche products are plant-based enzymes. Some are found in the dried plant material, and we add plant sourced enzymes to further support the body’s digestive system.
Q: How many milligrams of caffeine are in Nuriche ReVIVE?
A: Because the caffeine in Nuriche ReVIVE is naturally occurring, we cannot give an exact amount as it varies from batch to batch. However, one serving of ReVIVE contains less caffeine than a cup of coffee. Our product is focused on the natural components in balance –- not on specific caffeine amounts. The caffeine in our products is naturally occurring and in its complete botanical context from well known berries, seeds and leaves, and does not come from anhydrous (isolated) caffeine.
Q: Will Nuriche products interact with any of the medications that my doctor has prescribed for me?
A: Nuriche nutritional products are dietary supplements and are not intended to replace any treatment or advice prescribed by a qualified health care provider. As such, any time you are considering the use of a dietary supplement with an OTC or prescription drug, we suggest you consult with your health care provider who is familiar with the medications you are taking before doing so.
Q : Are any of the ingredients in your whole food products genetically modified (GMO)?
A: None of the ingredients in our whole food products are genetically modified.
Q: What are the vegetarian capsules made out of?
A: Our vegetarian capsules are made from 100 percent Hypromellose. They are Kosher.
Q: Is there gluten in Nuriche product?
A: Since the grain grasses are cut long before they reach the seed stage, no gluten is detected when third party lab tests are conducted.
InstaFresh™ Process
Q: Please explain the proprietary InstaFresh™ Drying Process.
A: Nuriche uses a proprietary InstaFreshTM Low Temperature Drying Process that takes newly harvested, live whole foods and fresh-pressed raw (34-˚F) liquid juice to powder within seconds. During this process the product temperature averages 65° F and never exceeds 100° F, which is considered an extraordinary achievement in the drying industry.
The product is 85 percent dry within seconds. The temperature of our products does not get above 65˚F degrees until it is 80% dry. Therefore, the nutritional components are more stable and are not as susceptible to heat damage. This results in little degradation of nutritional content. As a low-moisture dry powder, our products are shelf stable for two years, with stored quality control samples from the past seven years still demonstrating amazing stability and nutritional value.
Unlike most drying processes used in the nutritional supplement industry, InstaFreshTM maintains, rather than compromises, the naturally occurring enzyme and nutritional content in whole foods.
The InstaFresh™ Drying Process concentrates live whole foods and fresh raw juices into nutrient dense, unpasteurized, great tasting, juice powders for the ultimate in all natural and convenient nutrition.
Q: How long after being harvested are the raw grasses processed?
A: Within hours of harvest. Barley grass, wheat grass, oat grass and alfalfa are delivered from organic fields and go directly to processing by InstaFresh TM Drying Process to produce the most nutritionally rich juice powders used in Nuriche products.
Q: What about exotic fruits like noni, acai, goji? How are those handled and processed?
A: Ingredients brought in from out of the country are grown by high quality contractors that meet our low-temperature process specifications. These ingredients are gently air dried and have not been overheated or pasteurized and are carefully tested prior to production for identification, contaminants and quality.